Support

At XSite Group Inc. we consider support as the most valuable part of any software purchase and thus, we thrive to offer you the best customer service possible at any time. Our technicians will provide training to our clients for all services and applications, and our developers will deliver updates and changes in reasonable time frames. We provide all of services quickly and secure over the internet.

Contact our support department for general software support requests, technical issues/difficulties, software updates, and new feature requests on our software. Our office hours are Monday to Friday 8:30am to 5:00pm (EST). You can also e-mail us at any time with questions or suggestions at support@xsitesoftware.ca.

Current Customers

If you are currently an XSite customer, you have access to an exclusive Online Help and Support Center with manuals, videos, and tips on working with all our software and applications. The new re-designed Help and Support Center provides the lastest information on new features added to our most recent versions of our software and applications. If you need more information on how to access the Help and Support Center please contact our office.

Software Updates

It is important to have all software and applications running in the lastest version available. Each version of the software has new features, and bug fixes that will help to improve your experience. Remember that with the yearly support contract all updates are FREE of charge and you are entitled to them automatically. If you do not have the latest software versions please contact us at your earliest convenience.

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